Bought a car from here, I had originally come to look at another car that was older since I was getting my son's first car. I was putting money down, but couldn't get financing since it was over 120,000 miles. So they had shown me another car, which was more than I wanted to spend, and I felt pressured into it, and they told me it was just serviced, said it had nothing wrong with it, and was able to get the payments to something I could afford. Test drove it, at that time, no issues. Had it a few days the engine light came on, and the power of steering light came on also, and the tire pressure light also. Took it back to be checked out by them, paid over $300 for them to tell my I needed to replace a thermostat, and all these other parts totaling over $5,000!! I feel like I was taken advantage of, I don't like being lied to. I took all of the estimate too a mechanic and he was showing all of the other employees what they quoted me that needed fixed and were laughing at how much they were charging, and how they treat their customers. I will never go back there to purchase anything from them, nor will I recommend anyone to go there and waste their time or money.

This was the smoothest transaction and friendliest of all my car buying in my 70 years

Repairs. Poor communication by service advisor, had my only vehicle for 8 days. Cost estimate was not accurate, increased $100 at pickup. Charged a fee to pay with a credit card. The young man that checked me out was courteous but outside of that is was a costly $1300 experience that was not pleasant in any way other than they did repair my vehicle. I purchased my vehicle at this dealership but will never return to them for service or purchase.

NO communication with the service department. Service managed also told me that he would call me and I'm still waiting on his call. Took 3 days to get an inspection on a tire which don't even require an appointment. During that inspection I was advised that my car had a motor engine oil leak, all tires needed to be replaced, and air filters needed replaced. Car was bought 6 weeks before this inspection. I was told that I had a 30-day warranty by the service department. Car was purchased out right and service advisor Jacob stated that warranty didn't exist because it was paid in full as an "as-is" car. If my salesperson would have mentioned it having a motor oil leak, needing all 4 tires replaced and air filters replaced during our test drive around the block I would have never bought the car but of course he talked the car up like it was a great time. Also waited 2 hours before getting to talk to the service advisor because we were forgotten about. I will never buy another vehicle from this dealership!

They tried to sell me a car for three times the blue book value and expected me to pay for a Cadellac converter on top of it. Plus pay double the amount I would need to borrow back by the time it was paid back. Horrible deal! I went elsewhere.

I stood in the parking lot waiting for a salesperson to appear because they must have been at lunch or something. Dennis Ramsook walked by so I talked to him about purchasing a used car. I have had bad experiences at Dorsett before but Dennis was friendly and very helpful. He knows that if you treat your customers right, make them comfortable and happy...they will buy. Dennis went out of his way to help me find a car. For once I was able to barter with them! It's not all about making money...it's about treating people right so they will say good things about your business and be a repeat customer.

This is a great dealership for the Terre Haute area. We appreciate having the dealership available to us.

These people go above and behind to please you. You have no doubt when you leave you got the best deal. We will definitely return this location. Tell everyone we see about this place.

They listened to our needs and made the entire process quick and easy. Sales staff was knowledgeable and committed to us finding the right car.

How important is the quality of the dealership's service center in the decision of where to purchase a car?

Ron Whistler is the best salesman I know. He helped get me and my mother a vehicle and it was nothing but full transparency the whole time. I wouldn't buy a car from anyone or anywhere else...ever...

The sales person was not prepared with additional car options to drive. When we inquired he paged thru the website randomly looking for other vehicles on the lot.

Lots of gimmicks and offering a very low trade in value. Under bluebook for trades.

2 excellent sales associates Brandon and Jared Lucas. VERY easy to work with. NO pressure. Paperwork was also uncomplicated. GREAT experiemce. Highly recommend them to others.

Google only allows you to make one review ever of a business. So since a couple years ago I complained of how Dorsett Nissan damaged my vehicle while in for service I cannot make any other reviews. So I am on another website. Service Manager Chad told me a part was covered under the power train warranty. Then explained my warranty expired at 50,000 miles I paid for the service. Then I read my paperwork and discovered the warranty is good through 100,000 miles. After calling back they explained the service is over. So I escalated it and called Nissan Customer service who backed their dealership and said even if they told me incorrectly that is my issue not theirs. How would you like to be told something just to have it disregarded. Well if you like that treatment Dorsett is your place. Read my last review from like 2 years ago. I’ve bought my last 3 vehicles from Nissan. Sorry to say now I understand how the entire company works not just the local dealership. My business will go elsewhere as well as any and every recommendation I can make.